- Outdated and inefficient web-based application flows.
- Limited synchronization between inventory and the Epicor ERP system.
- Complex custom-product ordering with branding requirements.
- Difficulty tracking orders, payments, and warehouse activity in one place.
Hospitality Portfolio
Dot It Restaurant Management Solutions
A connected commerce and operations platform for lead generation, custom ordering, warehouse workflows, and ERP-linked inventory control.
Industry
Hospitality
Retail and restaurant distribution
Challenge
The Challenge
Solution
Solution Delivered
We implemented a multi-workflow solution covering Salesforce-led lead generation, custom product ordering, ERP-aware inventory synchronization, and warehouse management.
The platform gives Dot It a more consistent operational model for specialized hospitality distribution while improving visibility across order lifecycle stages.
Lead generation via Salesforce portal
Custom product ordering with branding support
Inventory synchronization with Epicor ERP
Warehouse management with order tracking
Reports for orders, payments, and status
Results
Outcome
The updated solution gives Dot It a stronger operational foundation for handling specialized orders, inventory visibility, and reporting.
By connecting procurement, sales, ERP synchronization, and warehouse workflows, the business can operate with better continuity and less manual friction.
Services Used
Capabilities behind this work
Explore the service areas that support this portfolio outcome.
- 5 connected capabilities contributed across planning, build, delivery, or growth.
- Each linked service represents a practical part of the execution, not a generic tag.
- Use these links to trace how Dot It Restaurant Management Solutions maps back to Elite Web Technologies service areas.
Next Step
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